Announcement PDF Appendix 4E Ai-Media Technologies Limited Preliminary Appendix 4E final report Preliminary final report 1. Company details Name of entity: ABN: Reporting period: Previous period: Ai-Media Technologies Limited 12 122 058 708 For the year ended 30 June 2024 For the year ended 30 June 2023 2. Results for announcement to the market $ Revenues from ordinary activities up 7.2% to 66,236,058 Earnings Before Interest, Tax, Depreciation and Amortisation (EBITDA) up 24.2% to 4,111,855 Loss from ordinary activities after tax attributable to the owners of AiMedia Technologies Limited down 66.6% to (1,340,996) Loss for the year attributable to the owners of Ai-Media Technologies Limited down 66.6% to (1,340,996) Dividends There were no dividends paid, recommended or declared during the current financial period. Comments The loss for the Group after providing for income tax amounted to $1,340,996 (30 June 2023: $4,017,064). Revenue for the period was $66,236,058, up 7.2% from the prior year (30 June 2023: $61,769,967). Revenue share of technology sales (including hardware and SaaS) increased to 50% of total revenue, compared to 39% in the prior year. EBITDA for the Group was $4,111,855 up 24.2% from the prior period (30 June 2023: $3,310,552). EBITDA growth was driven by increase in higher margin technology sales. EBITDA is a financial measure which is not prescribed by the Australian Accounting Standards (AASBs) and represents the profit under AASBs adjusted for specific items. The directors consider EBITDA to be one of the key financial measures of the Group. The loss for the Group after providing for income tax amounted to $1,340,996, an improvement of 66.6% year on year (30 June 2023: $4,017,064). Refer to the attached Directors' report 'Review of Operations' section for further explanation. Appendix 4E Ai-Media Technologies Limited Preliminary Appendix 4E final report Preliminary final report The following table summarises key reconciling items between statutory loss after income tax and EBITDA: Consolidated 2024 2023 $ $ Revenue Less: Direct employee costs Less: Other direct costs including inventory expenses 66,236,058 (18,375,556) (5,389,045) 61,769,967 (20,750,957) (4,158,191) Gross profit* Add: Other revenue** Less: Indirect costs or overheads Less: Income tax expense 42,471,457 (42,767,740) (1,044,713) 36,860,819 456,469 (39,623,352) (1,711,000) Loss after income tax expense Add: Finance costs Add: Income tax expense Less: Interest income (1,340,996) 162,487 1,044,713 (164,822) (4,017,064) 761,594 1,711,000 (50,169) Loss before interest and taxation (EBIT) Depreciation and amortisation expense (298,618) 4,410,473 (1,594,639) 4,905,191 EBITDA 4,111,855 3,310,552 * ** Not all allocations of indirect costs or overheads to direct employee costs and other direct costs are included. This consists of a reversal of an over accrual of USA sales tax. 3. Net tangible assets Reporting period Cents Net tangible assets per ordinary security 8.10 Previous period Cents 6.91 The net tangible assets calculation includes rights-of-use assets of $500,675 (30 June 2023: $318,220) and the corresponding lease liabilities of $532,486 (30 June 2023: $345,713). 4. Control gained over entities Not applicable. 5. Loss of control over entities Not applicable. 6. Dividends Current period There were no dividends paid, recommended or declared during the current financial period. Previous period There were no dividends paid, recommended or declared during the previous financial period. Appendix 4E Ai-Media Technologies Limited Preliminary Appendix 4E final report Preliminary final report 7. Dividend reinvestment plans Not applicable. 8. Details of associates and joint venture entities Not applicable. 9. Foreign entities Details of origin of accounting standards used in compiling the report: Not applicable. 10. Audit qualification or review Details of audit/review dispute or qualification (if any): The financial statements have been audited and an unmodified opinion has been issued. 11. Attachments Details of attachments (if any): The Annual Report of Ai-Media Technologies Limited for the year ended 30 June 2024 is attached. 12. Signed As authorised by the Board of Directors. Signed ___________________________ Anthony Abrahams Director Sydney Date: 28 August 2024 Annual Report 2024 Annual Report 2024 About AI Media World leading AI-powered captioning solutions Contents 01 About AI-Media 02 Highlights 04 Chair and CEO letters 08 Products and technology 10 Growth priorities 12 Board of directors 15 Directors’ report 28 Auditor’s independence declaration 29 Financial report 67 Directors’ declaration 73 Shareholder information 75 Corporate directory Highlights Chair & CEO letters Products & technology Growth priorities Board of directors Directors' report Financial report Corporate directory ABOUT AI-MEDIA AI-Media is the leading captioning, transcription and translation provider globally, with over 9 million minutes captured on its iCap platform. The Company has deployed the latest in artificial intelligence (AI) technology to transform its market offering to better serve the growing demand for high-quality captioning worldwide. The demand for captioning, transcription and translation has grown far beyond its broadcasting origin. AI-Media’s best-in-class technology, provides the only end-to-end captioning solution in market, from encrypting source data to encoding, captioning and translation. We are uniquely positioned as a global leader in the live captioning and translation industry with six offices across three continents servicing live streaming in media, events, corporate, education, government, municipalities and more. 01 Annual Report 2024 About AI Media Highlights Chair & CEO letters Highlights Continued success in executing on transformation strategy to grow technology revenue at higher margins Total revenue1 Total gross margin $66.2m 64% Up 7% FY23 $61.8m Tech gross margin 85% Up 4% FY23 60% EBITDA $4.1m Up 1% FY23 84% Up 24% FY23 $3.3m Tech revenue2 Tech gross profit $32.9m Up 37% FY23 $24.0m Cash balance3 $10.9m Down $6.1m FY23 $17.0m $28.0m Up 39% FY23 $20.2m Operating cash flow $3.6m Up 3% FY23 $3.5m 1. FY24 and FY23 revenue from ordinary activities, excluding interest and other income. 2. Including revenue from Hardware, SaaS & Support with gross margins >80%. 3. Cash balance as at 30 June 2024 reduced mainly due to $8.1m final vendor payments from acquisitions paid in H1 FY24. 02 Products & technology Growth priorities Board of directors Directors' report JOHN MARTIN CHAIR Corporate directory TECH REVENUE CAGR 35% "We remain committed to driving further growth and profitability. " Financial report Targeting >80% Technology revenue by December 2025 REVENUE COMPOSITION ($M) AND GROSS PROFIT MARGIN (%) 64% 55% 60% 66.2 59.8 41.8 61.8 33.3 37.8 32.9 24.0 18.0 FY22 FY23 FY24 TECH SERVICES GP MARGIN 03 Annual Report 2024 About AI Media Highlights Chair & CEO letters Chair’s letter Dear fellow Shareholders, As I reflect on the past three years, I am proud of the accomplishments achieved by our Company. Since we acquired New York-based EEG in May 2021, we have successfully transitioned our legacy human services business to offer a suite of AI-powered technology solutions to a diverse range of customers globally. This shift has enabled us to broaden our customer base, expanding into new segments and territories, and transition to more recurring, higher-margin revenue while increasing service quality and customer satisfaction. From FY22 to FY24 we increased our technology revenue at a compound annual growth rate (CAGR) of 35%, and we significantly improved our gross profit margins from 55% to 64%. In FY24, approximately 50% of our revenue is derived from technology sales, reflecting our ability to build a scalable business model while delivering sustainable growth. In FY24, total revenue grew 7% to $66.2 million, and we saw a 24% increase on FY23 to Earnings Before Interest Tax and Depreciation (EBITDA) to $4.1 million. As we continue to drive adoption of our technology products, we remain committed to growing technology revenues and are targeting this segment to account for greater than 80% of total revenue within the next 18 months. The growth in technology sales in FY24 was driven by the successful launch of LEXI 3.0 in May 2023. LEXI 3.0 is a new and improved version of our flagship live automatic captioning solution that takes advantage of the latest innovations in AI. 04 LEXI 3.0 delivers results that rival human captions at a fraction of the cost. It is capable of live captioning a wide range of content types from linear TV broadcasts, Over-the-Top (OTT), live sports, government and court proceedings, meetings, events and more. Captions are delivered through our encoders (hardware or virtual) and connected to our iCap Cloud Network. This integrated end-to-end solution fits into our customers’ workflows, providing superior service for them and a competitive moat for us. During FY24, we were pleased to grow and diversify our revenue mix and customer base to include sportsrights holders, local, state and federal governments and an increasing number of large enterprises and universities. To continue growing our technology sales and our iCap Cloud Network, we enhanced our global presence by expanding our sales team and increasing our attendance at key industry tradeshows, and we established new strategic distribution partnerships. These initiatives resulted in major new contract wins and renewals in FY24 and building out our sales pipeline for FY25. To drive future growth, we continued to invest in the Company’s ongoing Research and Development (R&D) initiatives and leveraged new LEXI product releases, including LEXI Disaster Recovery (DR) and LEXI Recorded, adding to our LEXI solutions suite and leading to additional cross-selling opportunities. By continuously incorporating the latest advancements in AI, we continue to offer market leading solutions, further strengthening and extending our defensive moat. The triumphs over the course of the year would not have been possible without the dedication of the broader AI-Media team led by CEO and CoFounder Tony Abrahams. I would like to express my gratitude for being nominated as Chair of the Company and recognise Deanne Weir for her stewardship in the Chair role over the past ten years. I have appreciated working alongside Deanne on the Board and on behalf of all Directors and staff, thank her for her valuable contribution and dedication over the years. Her efforts have been instrumental to our success. I would also like to thank my fellow Board members Cheryl Hayman and Alison Loat for their continuous efforts in driving the Company to success. As we move into the new financial year, I am pleased to announce the appointment of Brent Cubis as Independent, Non-Executive Director as of 1 July 2024. Brent is a highly experienced Non-Executive Director and CFO with over 30 years of board level experience in senior finance roles for global businesses in health, medical devices, media, property and tourism; we look forward to his contribution as we execute on our growth priorities. As we look forward into FY25, we are well positioned to continue our growth trajectory. We remain focused on deepening our engagement with existing customers, continuously improving our solutions via our ongoing R&D investment initiatives and investing in sales and marketing activities to acquire new customers across new territories and market segments. Products & technology Growth priorities Board of directors Directors' report Financial report Corporate directory 24% Increase in FY24 EBITDA As we continue to deliver sustainable growth, we are confident in our ability to keep increasing our technology revenue, further improving gross profit margins, to deliver a valuation uplift and enhance shareholder value. On behalf of the Board, I would like to express our gratitude to our dedicated employees for their hard work and our shareholders for their ongoing support. Together, we will continue to execute on our transformation and position AI-Media for substantial growth. I look forward to updating you with recent wins and milestones at our Annual General Meeting to be held in November 2024. Thank you, JOHN MARTIN CHAIR AI-Media John Martin Chair 05 Annual Report 2024 Dear fellow Shareholders, FY24 was a pivotal year in which AI-Media successfully transitioned the majority of its key customers in our core Live Captioning market from human Services to technology products and began to extend the AI-driven LEXI Toolkit beyond live captioning to the much larger language services market. Technology revenues accounted for half of the Company’s total revenue at a gross margin of 85%, mainly driven by the uptake of LEXI solutions. With over 80% of FY24 revenue derived from Live Captioning products, the transformational performance of LEXI has accelerated the uptake of a technology-only solution by an increasing number of customers, including broadcasters. About AI Media Chair & CEO letters CEO’s letter The value proposition for LEXI is clear: LEXI offers superior quality, latency, security and resilience over traditional live human captioning – at a fraction of the cost. LEXI TOOLKIT UPDATE AI-Media’s value proposition is to embed the best AI language products within our customers’ existing workflows. For the first time in FY24, the quality of our AI captioning product LEXI overtook the significantly more expensive legacy ‘human-in-theloop’ Live Captioning workflows. This monumental milestone was achieved in Live Captioning first, and over the next few years we anticipate LEXI superseding humans in other products serviced by our LEXI Toolkit. Tony Abrahams CEO and co-founder 06 Highlights In Q4 FY24 AI-Media launched innovative product LEXI DR (Disaster Recovery), an on-premise device providing failover for cloud and connectivity issues. During the quarter, the Company sold 13 LEXI DR devices and 66 licenses to four different customers. LEXI DR is the final module required to remove the traditional requirement for humans as a backup or failover workflow, therefore as we continue to sell devices, human services revenue will continue to decline. LEXI Recorded was also launched in FY24, offering fast and secure AI-driven captioning of media clips. The quality of LEXI Recorded already exceeds that of LEXI Live and has generated great interest from early adopters. With 100 times more recorded content than live content produced, the total addressable market for LEXI Recorded is considerably larger than the market for LEXI Live. Continuing to improve the quality and features of LEXI Recorded is a key product development priority for the Company. As we step into FY25, AI-Media will continue to invest in our R&D initiatives and several product releases are scheduled throughout the financial year, including an upgrade to LEXI Translate and LEXI Library, and the first launch of AIMedia’s LEXI Voice products, LEXI Audio Description, LEXI Voice and LEXI Dub. Products & technology Growth priorities OPERATIONAL HIGHLIGHTS AI-Media earns technology revenue from new encoder sales when a) a new customer is won; b) an existing customer replaces an old encoder; and c) when an existing customer adds additional encoders. In FY24, AI-Media sold over 800 hardware encoders to 50 new customers, and it was the Company’s most successful year in terms of up-selling additional encoders to existing customers. Revenue from encoding hardware grew 40% year-on-year to $12.8 million in FY24, compared to $9.1 million in FY23. As we look to extend our market leading position from live closed captioning into other AI–powered language services, our ability to persist with increased encoder penetration will create exciting opportunities for revenue growth. AI-Media successfully implemented the monetisation of our iCap network for third-party captioning agencies, previously supplied at no cost by EEG. Over the last three years, the iCap network usage grew at a CAGR of 18% and is estimated to contribute to over $1.6 million per annum. This will fund further improvements in the resilience of the network from 99.80% in 2021 at the date of EEG acquisition to a target of 99.999% in FY25 (Five Nines). Between FY21 and FY24, the usage of LEXI products grew at a CAGR of 76%. This exceptional growth underscores the increasing effectiveness and demand for our technology solutions, specifically with improved accuracy and automation features. FINANCIAL PERFORMANCE In FY24 technology represented 66% of our gross profit, with gross margin expansion reaching 64% in FY24, up from 60% in the prior corresponding year (pcp). EBITDA has also increased by over 24%, reaching $4.1 million, reflecting improved performance and growing technology revenue, while still allowing for growth investments in sales, product and engineering teams. Board of directors Directors' report Our successful transition away from legacy human Services has seen a reduction in operational expenditure for that product line. A large investment has been made during the year to grow our sales team, up by 13% on FY23. As we aim to penetrate new regions specifically in the Americas and EMEA as well as target growth in the enterprise and government segments, we will continue to invest in additional sales resources, trade show attendance, and product development, permitting us to remain at the forefront of the market in terms of innovation and to further advance our defensive moat. We achieved operating cash flow of $3.6 million signalling sustained performance and scalable growth potential within our technology business. Our inventories increased from a very low $0.9 million in FY23 to $2.4 million in FY24 as a direct result of a strategic decision to keep additional stock to meet latent customer demand. During the first half of the financial year, we paid the final instalment of $8.1 million related to the acquisition of EEG and ACS. While this reduced our cash position, we remain well positioned to execute on future growth objectives with a solid cash balance of $10.9 million. STRATEGY & OUTLOOK Looking ahead, AI-Media will continue to focus on expanding into new segments and territories and growing technology revenues at higher margins to improve the Company’s overall profitability. Our future growth plans draw on three key strategic goals: 1. Global expansion: harness our leadership position in North America and Australia to extend to EMEA, APAC and Latin America. Financial report Corporate directory 3. Drive adoption of new AI-powered LEXI products: Live Captioning represents less than 1% of the total addressable market by our LEXI Toolkit yet currently comprises 80% of FY24 revenues. Continuing to expand the LEXI Toolkit and grow sales outside of Live Captioning is our third growth goal. Our continued growth in building a vertically integrated ecosystem of customer workflows has been the cornerstone to our success and our accomplishments this year have set a strong foundation for continued growth. We remain committed to innovating and enhancing our technology solutions to capture a greater share of the language services market. Our success and achievements to date would not have been possible without the dedicated AI-Media team, the wisdom of the Board, and the continued support of our customers. Thank you to our shareholders for your continued support and I look forward to updating you as we advance towards our strategic goals and capitalise on emerging opportunities. TONY ABRAHAMS CEO AND CO-FOUNDER AI-Media 2. Expand beyond broadcast: AI-driven language services have innate demand in Government, Enterprise and Education sectors. AI-Media’s focus in coming years is to increase the percentage of revenue generated by sectors outside of broadcast. 07 Annual Report 2024 About AI Media Highlights Chair & CEO letters Products & technology Ecosystem AI-Media’s unique product suite offers an end-to-end ecosystem of captioning, translation and transcription solutions to a large and growing customer base. AI-Media’s encoding solutions make it easy to deliver a highquality, low-latency broadcast with near real-time captions for any need. Our product suite combines the best technology, security and service, differentiating AI-Media from the competition as we are able to deliver end-to-end solutions to meet any customers captioning needs. The iCap network integrates seamlessly with AI-Media’ ASR cloud captioning solutions LEXI and third-party captioners across the globe. iCap’s scalable cloud-based network separates us from the competition by delivering a secure, encrypted connection with a global standard of service with the highest accuracy at an affordable price to customers anywhere in the globe. Our world leading captioning network is comprised of an ecosystem of hardware, infrastructure, and software solutions. Our network of end-to-end solutions begins with a range of on-premise, virtualised, cloud-captioning encoders that seamlessly integrate via iCap to our world-leading proprietary speech recognition solutions. Our encoders, Falcon, Alta and Encoder Core are compatible with multiple resolutions and deliver physical, virtual, and cloud-based encoding technology to our customers, captioning content reliably, flexibly and securely. Fast, accurate, efficient and scalable LEXI is our proprietary speech recognition solution. Underpinned by AI, LEXI has leading captioning capabilities, delivering coherent captions using advanced algorithms with enterprise grade accuracy of 98.7%. AI-MEDIA ECOSYSTEM Leading global captioning platform, providing customers with the only end-to-end solution in market 1 2 3 4 VIDEO INPUT ENCRYPTED ENCODING REAL-TIME CAPTIONING CAPTIONED VIDEO OUTPUT Live or recorded video source via broadcasts, events or over‑the-top (OTT) content. Cloud, virtual, or physical encoders convert audio into digital data that is sent to iCap network. Matches captions to video sources and provides encrypted remote access to customer data improving contextual accuracy. LEXI converts spoken language into written text to present live captions on any screen or platform, in any language. ENCODERS AND ICAP NETWORK USED BY BOTH CUSTOMERS AND COMPETITORS 08 Products & technology Growth priorities Board of directors Directors' report Financial report Corporate directory Operational highlights ENCODING » Hardware revenue grew 40% YoY (FY24 $12.8m vs FY23 $9.1m) » Continued maturation of IP video support in Alta » New SDI encoder for unifying 4K / CCMatch / AV features and improving manufacturing yield/costs » Non-English customization to improve regional technical standards and delivery. ICAP » 100% of iCap traffic now being monetised with third party iCap charging implemented in H1 FY24 » Stabilization and reliability improvements on iCap leading to a 50% reduction in incidents » Enhanced software development kit for 3rd party partners. LEXI » SaaS & support revenue grew 35% YoY (FY24 $20.1m vs FY23 $14.9m) » LEXI revenue totalled $11m in FY24 (FY23: $7.8m) » Improved LEXI accuracy and formatting, especially speaker attribution » LEXI Disaster Recovery launched in February » LEXI Recorded launched in April. SERVICES TRANSITION » Transition away from legacy services successfully continues » Resulted in a reduction in direct costs and overheads » No new hires since July 2022 » Over 35% headcount reduction since peak » Ongoing changes resulting in a significant reduction in OPEX. 37% LEXI DR - DISASTER RECOVERY Dynamic Real-Time Captioning LEXI DR (Disaster Recovery) offers peace of mind around the clock by delivering live, automatic captions on-premises and off the cloud, providing a seamless failover when access to the cloud has been compromised. When things don’t go as planned and you lose connectivity your captions are not at risk. While you’re dealing with disaster recovery, with LEXI DR as your failover solution you can be assured that your content will always be accessible and you’re meeting compliance requirements. Benefits » On-premise Redundant Servers Host your own fully redundant iCap and LEXI server, without needing to rely on an external connection for ongoing captioning services. » Continuous Captioning If the primary cloud-based captioning service becomes unavailable due to outages or technical issues the system automatically switches to the LEXI DR solution. This seamless transition ensures that captioning services remain operational with minimal interruption. » Security LEXI DR prioritizes security, with robust encryption & advanced security measures, your content remains confidential and protected from cyber threats. » Compliance Support LEXI DR aids in meeting compliance requirements by providing a reliable backup solution for captions. This is particularly important for industries subject to accessibility regulations and standards. » Seamless Integration Designed to seamlessly integrate with your organization’s existing captioning workflow, making it easy to switch between the primary cloud-based solution and the disaster recovery solution without major disruptions. LEXI RECORDED Caption recorded content with a few clicks LEXI Recorded makes captioning your recorded content quick and easy. This fully automated solution provides lightning-fast turnaround times for time-sensitive news clips, highlights, and promos. Benefits Save time by allowing LEXI Recorded to do all the work for you. Simply upload your content and LEXI Recorded automatically adds captions and delivers your file to your preferred content platform. » Accuracy above 98% NER Unmatched accuracy combined with automated broadcast style & formatting. » Secure self service Intuitive & secure point-and-click ordering platform. » Multilingual captions Captions in over 30 different languages. » Automation & integration Configurable no-touch automation and integration for bulk ordering through FTP, S3, or API. » Fast turnaround Content returned in as little as the length of the video. » Competitive rate Caption your recorded from as little as $0.20USD/minute! » Global support Rest assured with AI-Media’s 24/7 global support when you need us. » Multi format file output Flexible file formats including, srt, vtt, ttml, dfxp, stl, docx, scc. DR RECORDED increase in FY24 Tech revenue to $32.9 million 09 Annual Report 2024 About AI Media Growth priorities FY25 Encoders Everywhere Grow iCap Network » Targeting new territories » Expansion into new industries » Grow channel partnerships » Improving scalability & resilience of the network » Leverage new LEXI Toolkit releases to broaden market appeal. » Increase encoder penetration to grow iCap user base » Grow iCap outside of US with 3rd parties. LEXI Toolkit Growth Services Transition New AI-driven media solutions driven by Broadcast customers’ priorities: » LEXI DR, LEXI Recorded – launched H2FY24 » LEXI Audio Description (LEXI AD) – launching Sept 2024 » LEXI Live Voice Dubbing – launching Sept 2024. » Continue transition of existing human services customers to LEXI » Win new LEXI customers in established broadcast markets » Introduce LEXI to enterprise customers in new markets and territories » Increase NER1 analysis to provide quality assurances. 1. NER: Number edition error and recognition error is a global metric for determining quality of live captioning. 10 Highlights Chair & CEO letters Products & technology Growth priorities Board of directors Directors' report Financial report Corporate directory FY25 outlook Continued technology transition will drive long-term business model Leverage recent product releases (LEXI 3.0 And LEXI toolkit) to drive growth. Accelerate conversion of 3rd party iCap users to LEXI & upsell base Prioritise iCap and encoding technology development to broaden revenue opportunity and drive customer stickiness Scale global presence through new strategic partnerships, track record and enhanced solutions Execute on growth opportunities in new territories and adjacent markets 11 Annual Report 2024 About AI Media Highlights Chair & CEO letters Board of directors JOHN MARTIN NON-EXECUTIVE CHAIR (appointed February 2024) » John joined the Board in 2010 and served as Chair until 2013, NED until 2024 and has been re-elected as Chair in February 2024. » He is an experienced company director and business executive, having served as CEO and director of ASX-listed Babcock & Brown Communities, Primelife and Regeneus. He is a former corporate and commercial partner of law firm Allens. John is a Non-Executive Director of Australian law firm Sparke Helmore; Sydney biotech company Biopoint; US internet services company Lokket and Melbourne not for- profit CCRM Australia. He is also a member of the Australian Institute of Company Directors. 12 TONY ABRAHAMS ALISON LOAT » Tony co-founded AI-Media in 2003. He served as a Director of Northcott Disability Services 2010‑2018. » Worked to establish the Oxford Internet Institute in 2001, while attending the University of Oxford as a Rhodes Scholar. » Tony has been a member of the Australian Institute of Company Directors since 2006. » Alison joined the Board in 2018. » Alison is the Managing Director, Sustainable Investing and Innovation at OPTrust, a Canadian public pension plan. Previously, she was the Senior Managing Director of FCLTGlobal, a long-term investing organization, the CEO of a think tank and a consultant at McKinsey & Company. She’s also on the board of two Canadian educational institutions and a privately held media company. » Alison received the Queen’s Gold and Diamond Jubilee Medals and was named one of the 100 Most